Original Mami Shipping & Return Policy
Hello, wonderful parents and caregivers! We’re here to make sure your journey through motherhood and infant care is as smooth and delightful as possible. At Original Mami, we understand the unique challenges you're navigating, and we’re committed to being your trusted partner every step of the way. Our Shipping and Return Policy is designed to ensure your satisfaction and peace of mind, whether you're preparing for your little one's arrival or managing the needs of your newborn.
Shipping Policy
We take great care in delivering your orders to you promptly and efficiently. Whether it's a breast pump or a belly support band to help you through your pregnancy, we’re on it!
Order Delivery and Shipping Timeline: Once you place your order, we’ll work tirelessly to dispatch it within 1 business days. Depending on your location, the shipping timeline may vary, but we strive to minimize any wait time. You'll receive a notification as soon as your order is on its way to you.
Shipping Costs: Shipping is free.
Return Policy
We stand by the quality of our products and want you to be happy with your purchase. Our Return Policy is here to support you if something isn’t quite right.
Easy Returns and Return Eligibility: We offer easy returns for most items within 30 days of receipt. Products must be unused and in their original condition and packaging.
Refund Process: Once we receive your returned item, our team will process your refund as quickly as possible. You can expect the refund to reflect in your account within 7 business days. We’ll notify you throughout the refund process for your peace of mind.
Exchange Policy: If you need a different size or product, our exchange policy allows you to make a swap with ease. Simply contact our customer support team, and they’ll guide you through the process, ensuring a seamless experience.
Customer Satisfaction
Your happiness is our top priority. We measure our success by your satisfaction and are always here to help. Whether it's resolving an order issue or providing breastfeeding support, our goal is to keep you smiling.
Need Help?
Should you have any questions regarding our Shipping and Return Policy, our friendly customer service team is just a call/text (480-618-7219) or email (hello@originalmami.com) away. We’re here to support you and ensure that your experience with Original Mami is nothing short of exceptional.
Thank you for choosing us to be part of your motherhood journey. We’re honored to support you, and we’re excited to see you thrive during this beautiful phase of life.